Employee Parking

Employees, Tenants & Crew Members

The Reno-Tahoe Airport Authority is committed to providing the safest and most effective parking options to our airport employees, tenants and crew members, while supporting the needs of passengers. Employee lots are well lit and patrolled by airport police. Please report any concerns to your supervisor.

Hours of Operation
Parking lots are open and available 24/7 and accessible on holidays.

Employee Parking

RNO is experiencing unprecedented demand for public parking while major construction projects continue to transform the airport for the future. To help accommodate the traveling public during this period, the Reno-Tahoe Airport Authority has adjusted parking operations and reallocated available parking resources as needed.

RTAA remains committed to providing safe and accessible parking options for tenant and airline employees while continuing to evaluate and implement solutions that support both employees and passengers as airport needs evolve.

Prox Card Application Process

Employee parking applications are available by appointment only.

Before your appointment, download the Prox Card Application Form. Complete the form and have it signed by an authorized manager from your company.

Bring the signed application to your appointment at the Parking Office, located next to the Parking Exit Plaza, where staff will set up your parking account and issue your Prox Card.

Schedule your parking appointment today.

High Roller Lot Application Process

The following companies are being moved to the High Roller Lot and will not be issued prox cards:

American Airlines
Alaska Airlines
Delta Airlines
Horizon Air

Southwest Airlines
Sun Country
Trego-Dugan
TSA

UNIFI
United Airlines

Step 1: Submit National Guard-Individual Access Request Form
Employees must complete the Base Access Request Form prior to scheduling an appointment. Individual Access Request Form

Forms must be submitted to the parking office for processing in one of the following ways:

Emailed directly to Parking, gt@renoairport.com
Printed and delivered to the Parking Office

Step 2: Guard Review and Approval
Once the Base Access Request Form is submitted, it will be forwarded to the Nevada Air National Guard for review and background screening. Employees do not need to complete any additional steps until this approval is received.

Step 3: Schedule Appointment and Complete Required Items
After approval from the Guard, the parking office will email the Employers with the approval status and a provided link to schedule their in-person appointment. Within the scheduling system, employees will find all required items as clickable links, including:

DBIDS pre-enrollment link
Anti-terrorism awareness training slides
Anti-terrorism acknowledgement form

All of these items are completed electronically within the scheduling workflow and submitted online as part of the appointment setup process.

Step 4: Attend Appointment with the National Guard
At the scheduled appointment, employees will:

Present valid government issued identification, Real ID or passport
Complete fingerprinting and badging
Receive their DBIDS credential for access to the High Roller Lot

Crew Member Parking

Crew Member Parking has a waitlist. Please contact Landside Operations to be put on the waitlist or for updated parking maps and pricing, call (775) 328-6566 or email gt@renoairport.com.

Rates

Tier 1 Crew Member parking is $100 per month
Tier 2 Crew Member parking is $50 per month

For Active Crew Member Parkers – Pay Your Bill Here

Here to Answer Your Questions

Thank you for your patience and cooperation. The Landside Operations team will send out updates as they are available. Please reach out to your supervisor with additional questions or contact Landside Operations at (775) 328-6551.

Employee Parking FAQ

What identification documents do I need to bring to my appointment for a parking Prox Card?

A completed and signed Prox Card application and a valid driver’s license.

Can I register more than one vehicle on my account?

Yes, you may register up to four vehicles but only one is allowed in the lot at a time.

What if I lost my parking Prox Card?

Lost, stolen or damaged parking cards must be reported in person to Landside Operations immediately, call (775) 328-6566 or email gt@renoairport.com. Replacement cost for lost, stolen, damaged or unreturned Prox cards is $25.00. Replacement fee must be paid at the time a new card is issued at the parking office. No refunds/credits will be provided for Prox Cards returned after 30 days from date of replacement or last day of employment.

I no longer work at the airport, what do I do with my parking Prox Card?

You may return your airport issued Prox Card to your employer or the parking office in person or by mail.

I left my Prox Card at home, what do I do?

Landside Operations asks that you bring your prox card to work every day, but we understand there are sometimes extenuating circumstances. When you arrive at the entrance gate to the employee lot without your prox card, press the intercom button for assistance.

Someone broke into/ vandalized/ ran into my vehicle, what do I do?

Please call Airport Communications immediately at (775) 328-6600.

Do I have an option to park in the Airport Parking Garage?

You may park in the public parking lots but you will be charged the prevailing rate in that lot.

Do you have ADA Accessible employee parking?

Alternate arrangements will be made for any employee requiring ADA accessible parking. A DMV issued Authorization Letter must be presented to substantiate handicapped license plates and/or placards.

What if I ride a motorcycle or bicycle?

Gates will not open for alternate forms of transportation like motorcycles, mopeds and bicycles due to their smaller size, even with a Prox Card. Access is through the far right lane of the garage entrance marked short-term parking.

Motorcycles and mopeds may park for free inside the parking garage in the designated motorcycle parking area.

Designated motorcycle parking lanes are located near the entrance of the parking garage (southwest corner of the garage on the first-floor only).

Bicycle racks are available in two locations: On the first floor of the parking garage, in the southwest corner near Motorcycle Parking, and just outside of Door D at the north end of Baggage Claim.

Employee High Roller Lot

Watch the video below to learn more about the new Employee High Roller Lot, including why the change is being made, how the lot will operate and what employees can expect during the transition. The video also addresses many of the questions we’ve received from airport employees.

For additional information, review the Frequently Asked Questions below.

Employee High Roller Lot FAQ

Why are employees being moved?

Employees are being moved because the airport is experiencing significant parking demand while managing several major construction projects. This transition creates additional parking opportunities for passengers while maintaining employee parking access and supporting future airport growth.

Why was the High Roller Lot selected?

Why are employees being moved instead of passengers?

Passenger parking revenue funds airport operations, maintenance, public safety, and future improvements. RTAA worked to balance employee parking needs while preserving parking availability for the traveling public. Passengers are not eligible to use the National Guard facilities. As construction projects are completed and additional parking capacity becomes available, employee parking locations will be reevaluated.

Is this about generating more revenue?

Why was the Purple Lot not kept as permanent employee parking?

The Purple Lot was considered as a long term option for employees. However, converting portions of the lot to public parking helps offset parking shortages created by ongoing construction while preserving revenues that support airport operations, maintenance, public safety, and future improvements.

Why is there no shuttle to the employee lot?

What if I work during bad weather?

Is the Employee High Roller Lot safe?

What accommodations are available for ADA employees?

What is DBIDS?

Will my airport badge work for the Employee High Roller Lot?

What if I haven’t completed the DBIDS process yet?

Employees who have not completed the process will continue using their current parking arrangements, but there will be a deadline to finalize the process in the coming weeks/month/days/etc.

Please contact the parking office if you have questions regarding the process at 775-328-6566.

What if I lose my DBIDS credential?

What if I drive a different vehicle to work, such as a rental car or a family member’s vehicle?

What is the expected wait time entering the base?

RTAA does not currently have average wait time data. We will monitor entry times as the lot opens and work with the Nevada Air National Guard to provide updates. Additional staffing will be available during peak periods and RTAA is exploring opening a second lane during peak periods.

What happens if the turnstile is out of service?

Are bicycles and scooters allowed?

How many employee spaces remain in the Purple Lot?

What if I am denied access to the base?

What happens if the base is on lockdown?

What happens if the Employee High Roller Lot fills up?

What is the long term employee parking plan?

Were airlines and tenants involved in the decision making process?

Will RTAA continue to meet with employees regarding parking changes?

Yes. RTAA recognizes that parking changes have a direct impact on employees. Additional meetings and communication opportunities will be provided before any permanent employee parking strategy is finalized, and employee feedback will continue to be considered as operations evolve.